Customer service is first class! First time I've ordered online. Didn't have what my son wanted in stock, staff called to offer a replacement. Delivery was on time and a ton of freebies thrown in. My son loves this shop and I have to admit I am really impressed too
Top guy. Phoned several bike shops, but didnt have the part i needed. Phoned Substance and they had the bits on stock. Guy even phoned my back offering to fit them for free. Picked parts up, very friendly, gave my 10 yr old stickers for his bike too. As a small business owner myself, customer service is paramount in this day and age , this shop gets top marks. Will use from here on.Thank you.
Grate staff very helpful .grate selection of bikes and bike parts
Great little BMX shop. A couple of streets away from the popular Kelvingrove Skate Park, with good atmosphere, great staff and all the basic tools you need free to be used! What more do you want?
best bmx shop i've been in! guys are very helpful and a great atmosphere.
Substance BMX is a UK Bicycle Store based in Glasgow, Scotland. Substance BMX is located at 5 Old Dumbarton Rd, Glasgow G3 8QY, UK.
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