Purchased pair of shoes for Christmas gift. Shop had no stock so they were ordered to be delivered to home. They were delivered damaged so were returned to shop. Still no stock so were ordered again for delivery to home but yet again the shoes were delivered damaged. Aware of closeness to Christmas I called to ask if they could order a further pair into the shop and I would swap the following day but was advised the shop could not accommodate. Result being there will be no Christmas present to open for my husband. Very poor customer service and intend to return shoes for full refund. Quite pathetic Dune. You really need to look at your quality control and internal procedures. From Mrs Roberts - a very dissatisfied customer.
Love this shop. I like the fact they have bags to match the shoes they sell.
Good service and lovely boots
If only you CLOSED YOUR DOOR in the cold of winter when your heat is on all the way, you'd get much better Google Maps ratings....
Friendly staff.
Dune, Glasgow is a UK Shoe Store based in Glasgow, Scotland. Dune, Glasgow is located at 101-105 Buchanan St, Glasgow G1 3HF, UK.
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