wonderful customer service, everyone has always been lovely every time i have been in and the shop always has the loveliest cards and gifts!
I used to use different post offices all the time and once you go to the giffnock post office theres no going back to any other. The service is outstanding! The staff are always lovely and keep you right on absolutely everything. I understand that there are a lot of rules and regulations to follow with the post office and passports and the workers always keep everyone right to ensure everything runs smoothly for the customers. The shop has some of the most beautiful cards and gifts... I would highly recommend. The negative comments that have been made are on here are simply down to people having no patience, common sense (because they are unable to do things correctly and COMPLY.... Ive experienced many of these customers in front of me in the queue and Im sure it will have been the customers that have put the many nasty comments on this page) and honestly just no manners!! I would hate to work behind that post office and take the abuse that some of these lovely girls get. They have to follow the rules they are given and some people just dont like the rules so take to the reviews pages and take it out on the post office workers when it clearly isnt their fault.... theyre just doing their job!! It has really frustrated me all these negative comments because it is never the workers fault .
Honestly the worst customer service I've ever experienced. There's one specific worker who manages to find a problem with my parcel every time I go in - when there's absolutely nothing wrong with it. The shop's a joke, would not recommend.
Post mistress obstructive re passport application saying signature "outside the box". Proceeded to write mean and twisted comments when I asked for it to be sent anyway. Lo! Passport Office had no problem and my new passport arrived within the week. Not a good experience, sad to say.
Had the worst experience ever, wont ever be going back. First of all had to stand in a queue for 15 to 20 mins in the post office due to one the rude workers taking forever. Once i got served the woman had the worse attitude ever asking which parcel force service i used. I didn't know there was another one. Then she was trying to return custom documents back to me ! Explaining that they do not need them however for a parcel going to USA customs might !! Then one of worked told me i NEED to buy their tape to secure it properly to the parcel. I offered to take the parcel back tape then return the next day ask i did not have to muck about. Then refused to let me leave with my parcel !!!! and said it will have to go through like this. WTH
Fenwick Road Post Office is a UK Post Office based in Glasgow, Scotland. Fenwick Road Post Office is located at 221 Fenwick Rd, Giffnock, Glasgow G46 6JF, UK.
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